PRIVACY POLICY

At Teenava, we take your privacy seriously. As a leader in the Print on Demand (POD) industry, we understand the importance of safeguarding our customers’ personal information. This Privacy Policy is designed to inform you about how we collect, use, share, and protect the personal information of our customers and site visitors.

Information Collection

Types of Information We Collect:

  • Personal Information: This includes your name, address, email address, and telephone number, which you provide when you create an account, place an order, or contact customer service.
  • Payment Information: We collect payment details such as credit card numbers or PayPal account information to process your purchases.
  • Technical Information: As you navigate through our website, we may collect certain information such as your IP address, browser type, and operating system.
  • Usage Data: This includes information about how you use our website and services, such as click-stream data, preferences, and browsing history.

How We Collect Your Information:

  • Direct Interactions: You may give us your data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions. We collect this personal data by using cookies, server logs, and other similar technologies.

Use of Information

We use your information with the intent to make your Viking T-Shirts experience as seamless as the fabric of our products:

  • Order Processing: To stitch together the perfect shopping journey, we need your data to fulfill contracts and deliver your orders straight to your door.
  • Relationship Management: We manage our relationship with you with the help of your data, which includes updating you on policy changes or providing you personalized services.
  • Business Administration: Your data assists in protecting the business and website through troubleshooting, maintenance, and support activities.
  • Experience Enhancement: By analyzing your data, we fine-tune our website, marketing strategies, and product designs to better align with your preferences.

Information Sharing and Disclosure

Sharing Your Information:

  • Service Providers: We share your information with third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Protecting Your Information:

  • All third-party partners are vetted to ensure they provide a level of security that matches or exceeds our own.
  • Payment data is encrypted and transmitted through secure channels.

Cookies and Tracking Technologies

Cookies: We use cookies to enhance your experience, gather general visitor information, and track visits to our website.

Managing Cookies: If you prefer, you can choose to turn off all cookies via your browser settings.

Data Security

Protective Measures:

  • We implement a variety of security measures when a user places an order enters, submits, or accesses their information.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Your Rights

You wield certain rights over your personal data:

  • Access: You can request a copy of your personal data.
  • Correction: If anything’s amiss, we’ll correct your data.
  • Erasure: Under certain conditions, you can request your data to be erased.
  • Objection: You have the right to object to certain types of processing.
  • Restriction: You can request that we restrict the processing of your data.
  • Transfer: We can transfer your data to another organization at your request.
  • Withdraw Consent: If you’ve given consent to the processing, you can withdraw it.

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy.

Third-Party Services

We may use various third-party services to:

  • Process Payments: Our trusted payment processing partners handle transactional information securely to ensure a seamless checkout experience.
  • Deliver Orders: We collaborate with logistics partners who help us in fulfilling orders and delivering them to your doorstep.
  • Improve Our Services: To better understand your needs and preferences, we engage analytics providers that give us insights into how our services are used.
  • Marketing and Advertising: We work with advertising networks and social media platforms to deliver targeted ads and promotions.

How Do Third-Parties Use Your Data?

These third-party service providers are only given access to the personal data that is necessary to perform their specific functions. They must abide by confidentiality obligations and are strictly prohibited from using the data for other purposes. Our partnerships are governed by agreements that ensure the protection and proper handling of your data.

What Should You Know About Third-Party Links?

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

In conclusion, Teenava’s commitment to data security is unwavering. We understand that our customers place their trust in us not only to provide high-quality products and services but also to safeguard their personal information. Our robust data security measures, employee training, and proactive monitoring reflect our dedication to maintaining that trust. We continually strive to enhance our security protocols to address evolving threats and to ensure compliance with industry standards and data protection regulations.

We believe that transparency is key to building and maintaining trust, so we welcome any inquiries or discussions regarding our data security practices. As we move forward, we will keep our customers informed of any changes to our policies and continue to prioritize the security of their data in every aspect of our operations.

If you have any questions or require further information about our data security measures, please feel free to contact our customer support team. Your confidence in Teenava is of the utmost importance to us, and we are here to ensure your experience is secure, private, and satisfactory in every respect. Thank you for choosing Teenava, where your privacy and security are at the heart of what we do.