| SIZE | WIDTH | LENGTH |
|---|---|---|
| S | 18 in | 28 in |
| M | 20 in | 29 in |
| L | 22 in | 30 in |
| XL | 24 in | 31 in |
| 2XL | 26 in | 32 in |
| 3XL | 28 in | 33 in |
| 4XL | 30 in | 34 in |
| 5XL | 32 in | 35 in |
Billing Terms and Conditions
Welcome to Teenava, your prime destination for bespoke T-shirt designs that stand out as boldly as the legends that inspire them. This article outlines the billing terms and conditions that apply when you purchase any of our products. By finalizing a purchase with us, you, the customer, acknowledge and agree to these terms.
User Agreement
Each time you complete a transaction at Teenava, you are bound by our billing terms and conditions. This is a standard user agreement that confirms your understanding of and compliance with our financial policies and procedures.
Pricing and Currency
At Teenava, transparency in pricing is a cornerstone of our customer service. The price listed for each item reflects the complete cost, inclusive of design and manufacturing. We occasionally offer discounts for bulk orders or during promotional events, details of which can be found on our product pages or promotional materials.
Our transactions are conducted in the currency specified on our website. For international customers, currency conversion will occur according to your financial institution’s prevailing exchange rates and policies.
Taxation Policy
Purchases at Teenava are subject to taxation in accordance with the laws of the customer’s locality. Sales tax, value-added tax (VAT), or other forms of tax are calculated and applied per the regulatory requirements of your region.
For international customers, it is important to note that you may be responsible for customs duties and import taxes once the shipment reaches your country. These additional charges are your responsibility as Teenava has no control over these government-imposed charges.
Authorization and Verification
For the security of our transactions, all payments are subject to authorization by your card issuer. Teenava also implements a series of verification processes to prevent any unauthorized or fraudulent use of payment instruments. Our systems are designed to protect both you and our business from fraud.
Billing Information Accuracy
It is essential that the billing information you provide is accurate and current. Incorrect information can lead to delays in the processing of your order or a complete cancellation. Should we detect any fraudulent activity or submission of incorrect billing details, we reserve the right to cancel the transaction and take necessary legal action if warranted.
Changes to Billing Terms
Our billing terms and conditions are subject to change. Any updates will be communicated through our official channels, and the updated terms will be effective as of the date they are published. Customers are encouraged to review the billing terms periodically to stay informed of any changes. The effective date of these terms and previous amendments can be accessed through our terms archive.
Contact Information
Should you have any questions or concerns regarding billing, our customer service team is ready to assist you. Please reach out to us via the provided email addresses or customer service hotlines for direct support.
FAQs
Q: Can I make a purchase using a non-local currency?
A: Yes, currency conversion will be handled by your payment provider.
Q: What should I do if I’m charged the wrong amount?
A: Contact our customer service immediately to rectify any billing errors.
Q: How often do billing terms change?
A: Changes are not regular but can happen. We advise customers to check the terms frequently.
Q: Will I be notified of changes to the billing terms?
A: Yes, notifications will be sent out, and updates will be posted on our website.
Q: Are taxes included in the listed price?
A: Taxes are applied based on your location and are not always included in the listed price.
Q: Are there any hidden fees or charges I should be aware of?
A: Absolutely not. All fees and charges are clearly stated during the checkout process. No hidden fees will be applied to your purchase.
Q: What happens if my payment is declined?
A: If your payment is declined, please check with your bank or financial institution for details. No order will be processed until payment has been successfully received.
Q: Can I get a breakdown of my bill for my order?
A: Yes, upon completing your purchase, you will receive an itemized invoice detailing the costs associated with your order, including product prices, taxes, and any applicable shipping fees.
Q: How secure is my payment information on your website?
A: We take your security seriously. Our website uses encrypted SSL technology to ensure that your payment information is kept secure at all times.
Q: What forms of payment do you accept?
A: We accept a variety of payment methods, including credit and debit cards, e-wallets, and, where applicable, cash on delivery.
Q: How are currency exchange rates calculated for international orders?
A: Currency exchange rates are determined by your card issuer or payment provider at the time of purchase. Teenava is not responsible for currency conversion rates or any fees your bank may charge.
Q: How can I update my billing information?
A: You can update your billing information through your account settings on our website or by contacting customer service if your order has not yet been processed.
Q: Do you store my billing information?
A: We store your billing information in accordance with our privacy policy, which is designed to protect your personal information and comply with all relevant data protection laws.
Q: What is your refund policy?
A: Our refund policy details are available on our website. Refunds are processed in accordance with the original method of payment and may take several days to reflect on your statement.
Q: Who can I contact if I have a dispute about my bill?
A: If you have any disputes or concerns regarding your bill, please contact our billing department directly via the contact information provided on our website.
By engaging with Teenava and finalizing your purchase, you are deemed to have read, understood, and agreed to the billing terms and conditions as outlined above. Our commitment to providing quality apparel is matched by our dedication to upholding clear and fair financial interactions with our esteemed customers. We appreciate your business and endeavor to support you at every step of your journey with Teenava.
